Policies and Procedures

Feedback

Air Balloon Surgery welcomes all feedback about our services.  We would like to hear from you if you have been particularly pleased with the services you have received from us, or if you feel we could make some improvements. 

Please download a feedback form and email it to:

• feedback@airballoon.co.uk  
• Alternatively you can hand it in or post it to Air Balloon Surgery, Kenn Road, St George, Bristol  BS5 7PD, or
• Fax it to 0117 9086660.   

Complaints

If you have a complaint or concern about the service you have received from the doctors or any of the staff working in this practice, please let us know.  We operate a practice complaints procedure as part of a NHS system for dealing with complaints.  Our complaints system meets national criteria.